1. Website
The following data is processed through our general contact forms on the website, be it the regular contact form or the call me form.
- Name
- Company (optional)
- Street and number (optional)
- Email
- Phone number
- Message
All your requests will only be provided to the relevant part of the company. If your request is technical, technical teams will be contacted to provide assistance to this request. If your request is sales-oriented, sales teams will be asked to provide assistance to your request.
We save the data from our contact form for as long as the request is relevant. The data of a request for information will be deleted as soon as it is no longer relevant. If you want to see your data deleted sooner, please contact us, as described below.
2. Contests
We collect only the necessary data to provide our service to you. The data we collect is
- Name
- Address
- Email
- Phone number
- Workplace address
You can opt in to be contacted for marketing purposes. This is not required and does not affect your chances of winning the contest. You can later opt out by simply unsubscribing through our email system or by contacting us directly.
We save this data for as long as announcing the winner and sending the prize takes, but we promise we don’t drag it out. If we organize these contests, we need to get back to you to inform you whether you have won or not. If you have not, we’ll delete your data after the contest unless you chose to be contacted for further marketing purposes. If you have won, we will use your data to contact you and to inform you of your prize, and if you chose to be contacted for marketing purposes, we’ll send this as well.
3. V-cards
If you gave us your v-cards, we have put your name, email, phone number, function title, where we met you and company in our CRM. The first time we will contact you, we will give you the option to remove all your data from our system through our ‘unsubscribe’ function.
If we haven’t contacted you yet, but you would like to see your data removed from our system, just contact us from the email or phone number you have provided us, and we’ll delete everything immediately.
V-cards will be put in our CRM and will stay there for two years after our last contact. The card in itself will be shredded as soon as it is put in the CRM.
4. Courses
We sometimes organize courses in the field we specialize in. If you want to enrol in these courses, we need some data to guide you properly. The data we collect is
- Name
- Address
- Email
- Phone number
- A message about what to expect from this workshop
We need this data to tell you what is in this course and to see who we will be having in our class. We also try to provide a tailored experience, hence why we would like to hear from you what you expect in this workshop. We save your data for two years because we try to provide follow-up courses and provide availability for follow-up questions. If you want to see your data removed sooner, just contact us, and we will delete it accordingly.
5. Blog
You can subscribe to our blog; this means we’ll send you an email once there is a new blog. The data we collect is
We need this data to contact you once there is a new blog available. Once you subscribe, you’ll receive an email notification. We’ll keep your data as long as you don’t unsubscribe. Want to unsubscribe? You can click on the link in the provided email. If you unsubscribe, we’ll delete your data accordingly.
6. Job applications
If you apply for a job with us, we will process what you send, which usually is an email and a resumé. We will then ask you if we can process your data. If it does not work out, we will delete all your data, the email traffic and every document you sent our way. This means that if you re-apply, you will need to send everything again.
7. Events
If you want to speak with us on events, this implies booking a meeting. The data we collect is
- Name
- Email
- Phone number
- Company website
- Subject of the meeting
- Timeslot
After the event we’ll store all the info you provide with your consent, you can find more info under the chapter ‘v-cards’. Otherwise we’ll delete everything maximum 30 days after the event.
8. Download content (eBooks, company brochures)
We offer eBooks & company brochures on our website. The data we collect is
- Name
- Email
- Phone number
- Company website
We need this information to mail you the documents. We don’t want to put our documents publicly available. In our first contact, we’ll ask you if you want to stay informed by signing up for our newsletter. If you don’t want to, we’ll delete your data 30 days after our first contact. You can have your information removed sooner if you contact us.
9. Trial/demo request form
When you fill in a request to get access to a demo version of Tengu, the data we collect is
- Name
- Email
- Phone number, optional if you want to be contacted this way
- Company, optional
- Which function you have in that company
- The reason why you want a demo
We have some optional fields that allow us to form an image of the people requesting our software. This is purely for marketing purposes and will serve as an aggregated view of the type of people who are interested in us.
10. Become a test user / new feature request
If you want to become a test user or request a new feature, the data we collect is
11. Newsletter
When you subscribe to our newsletter, we collect
If you want to stop receiving this newsletter, contact us or click on the unsubscribe link at the bottom of every mail. If you unsubscribe, we’ll delete your data accordingly. As long as you don’t unsubscribe, we assume you remain interested in our content.
12. The TENGU platform
When using the TENGU platform, we process your data on behalf of a controller. Our entire service is based upon processing data given to us. How the data is processed, is decided by the people who provide the data. If you want to remove data from Tengu, we kindly ask you to go through your controller.